Terms of Use

We collect information about you during the process of completing your reservation on our website.

What we collect and store

When you make a reservation with us, we will ask you to provide information such as guest names, as well as contact and billing information such as your name, email address, phone number, country, debit or credit card details / payment, and optional account information such as username, password and billing address. We will use this information for purposes such as:

• To send you information about your account and your reservation
• Responding to your requests, including returns and complaints
• Payment processing and fraud prevention
• Setting up your account for our website
• Complying with our legal obligations, such as calculating taxes

If you create an account, we will store your name, date of birth, email, phone number, and country, which will be used for your future bookings.

In general, we store information about you for as long as you maintain your account on our website. If you wish to cancel your account, please contact us at info@okakosolykos.gr.

We will also store comments or reviews if you choose to leave them.

Who in our company has access

Our team members have access to the information you provide us. For example, platform administrators have access to:

• Booking details such as accommodation, dates, and number of guests, as well as
• Customer information, such as name, email address, and billing information.

Our team members have access to this information to help fulfill and process bookings, and to support you.

What we share with third-parties

Payments

We accept payments through Stripe. When processing payments, some of your data will be transferred to Stripe, including information needed to process or support the payment, such as the total purchase amount and billing information.

Please read Stripe’s privacy policy for more information.